Process
How a commission moves from first message to delivery or installation.
- 1Enquiry
You share date, venue or postcode plus reference photos if available. We confirm studio capacity within one business day.
- 2Consultation
In studio or by video — palette, scale, scent and budget. Wedding clients receive a written summary within 48 hours.
- 3Quote and deposit
Fixed quote lists stem types, quantities and delivery windows. Weddings require 40% deposit to hold the date.
- 4Composition
Stems are bought at auction the day before or morning of delivery. Arrangements are built same-day, not stored overnight in cold rooms.
- 5Delivery or install
Couriers for subscriptions; senior florists on site for weddings and large events. Care notes included with every order.