Process

How a commission moves from first message to delivery or installation.

  1. 1
    Enquiry

    You share date, venue or postcode plus reference photos if available. We confirm studio capacity within one business day.

  2. 2
    Consultation

    In studio or by video — palette, scale, scent and budget. Wedding clients receive a written summary within 48 hours.

  3. 3
    Quote and deposit

    Fixed quote lists stem types, quantities and delivery windows. Weddings require 40% deposit to hold the date.

  4. 4
    Composition

    Stems are bought at auction the day before or morning of delivery. Arrangements are built same-day, not stored overnight in cold rooms.

  5. 5
    Delivery or install

    Couriers for subscriptions; senior florists on site for weddings and large events. Care notes included with every order.